Sales Billing

Debit memo processing

Apply a debit to a customer account by creating a debit memo request or directly creating a debit memo with reference to a billing document. Posted to accounting and sent to the customer.

Credit memo processing

Apply a credit to a customer account via credit memo request or direct credit memo with reference to a billing document. Sent to the customer and posted to accounting.

Billing document processing

Create billing documents (invoices, etc.) from billing due list items. Forwarded to accounts receivable, trigger outputs, and support changes, cancellations, retroactive billing, and batch scheduling.

Preliminary billing document processing

Create and manage preliminary billing documents, adjust attributes, preview/send output, attach files, and schedule conversions into billing documents.

Approval processing for preliminary billing documents

Set up approval workflows to ensure preliminary billing documents are reviewed, rejected, reworked, or approved before release.

Invoice list processing

Create invoice lists (single or collective) for specific payers at defined intervals. Handle invoices, debit memos, and credit memos together or separately.

Invoice correction processing

Correct wrong quantities or prices by creating an invoice correction request. System calculates differences, blocks until approval, then issues credit/debit memos referencing the correction.

Solution Billing

Omnichannel convergent billing

Converge billing data from multiple due list items (orders, deliveries, debit memos) into single invoices. Supports integration of external billing data via External Billing Document Requests (EBDRs). Stand‑alone billing of EBDRs is possible.