Privacy Policy

Last updated: April 16, 2023

At Metkagram, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively, the “Service”). By using the Service, you agree to this Policy. If you do not agree with any part of it, please do not use the Service.

1. Information We Collect

Information you provide: when you create an account, purchase a subscription, or contact us. This may include your name, email address, billing information, and any other details you choose to provide.

Information collected automatically: IP address, device info, and usage data. We may use cookies and similar technologies to collect this information.

2. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process transactions and manage your account
  • Communicate about updates, support, and promotional offers
  • Personalize content and experiences
  • Analyze usage to improve performance and features
  • Enforce our Terms of Use and protect the Service

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with trusted providers (e.g., payments, analytics) who are bound by confidentiality and security obligations and may use data only to provide services to us. We may also disclose information as required by law, to protect rights and property, or in connection with a merger/acquisition.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us.

5. Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will remove it and terminate the child’s account.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. By using the Service, you consent to the transfer of your information as described here.

7. Third-Party Websites and Services

Our Service may link to or integrate with third-party services, such as external APIs, Firebase, and Google Cloud Services. We are not responsible for their practices or content. Review their privacy policies before providing any personal information.

7.1 Third-Party Login Services

If you log in with a third-party service, you authorize us to collect and use information the service provides to us.

  • Facebook Connect: may share your basic account info (name, profile picture, email, Facebook ID). See Facebook’s Data Policy: facebook.com/about/privacy.
  • Google Sign-In: may share your basic account info (name, profile picture, email, Google ID). See Google’s Privacy Policy: policies.google.com/privacy.
  • Twitter Login: may share your basic account info (name, profile picture, email, Twitter ID). See Twitter’s Privacy Policy: twitter.com/en/privacy.

When you use a third-party login, you also share information with that provider. They may collect data about your use of our Service. Please review their policies to understand their data practices.

8. Changes to This Privacy Policy

We may update this Policy from time to time. We will provide reasonable advance notice of any material changes. Your continued use of the Service after updates constitutes acceptance.

9. Your Rights and Choices

  • Access, update, or delete your information via account settings or by contacting us
  • Opt out of marketing emails via the unsubscribe link or by contacting us

10. Account Deletion and Data Retention

You may delete your account at any time. Upon deletion, all data associated with your account will be permanently removed and cannot be recovered.

We may delete user data, including user-generated content, if an account has no active subscription and has been inactive for an extended period. We will make reasonable efforts to notify you beforehand.

Contact

If you have questions about this Policy or our data practices, contact: metkagram@gmail.com