1.Hi, SI need Vito talk about a recent issue with your service.
← Back
enGram · Dialogues
Complaining About Service
Document ID: Dz0aTIqEnXLXz2uL1SpQ
Metkagram · ENGRAM
Complaining About Service
Export version: enGram 3.3
Showing 45 annotated sentences.
2.SI st'm P2sorry Vito hear that.
3.SWhat Vseems Vito be Sthe problem?
4.SThe internet connection Hrhas stbeen very P2unstable lately.
5.SI Vapologize for the inconvenience.
6.How long Hrhas Sthis been happening?
7.SIt Vstarted about two weeks ago.
8.HrHave Syou V2contacted technical support yet?
9.Yes, but S*the issue still Hrhasn't st*been V2resolved.
10.SI Vsee.
11.Did Sthey V2provide any explanation?
12.SThey Vsaid Sit stwas P2a temporary problem, but Sit 's still P2ongoing.
13.SI Vunderstand your frustration.
14.Can SI V2have your account details?
15.Sure, Smy account number stis P2123456.
16.VThank you.
17.SI Hf'll V2look into this right away.
18.SI Vappreciate that.
19.S*It's stbeen really P2disruptive.
20.SI Vapologize again.
21.SWe Vaim Vito provide reliable service.
22.Can Syou V2offer any compensation for the downtime?
23.SI can V2check with our billing department about a possible credit.
24.SThat would stbe P2helpful.
25.When can SI V2expect an update?
26.SI Hf'll V2get back to you by the end of the day.
27.VThank you.
28.stIs there P2anything P2anything else SI can Vido Vito speed up the resolution?
29.SWe Hf'll V2prioritize your case Vito ensure S*it's V2resolved quickly.
30.SI Vhope so.
31.SThis Hrhas stbeen very P2frustrating.
32.SI Vunderstand.
33.SWe Vvalue your feedback and Hfwill V2work Vito fix this.
34.VThank you.
35.SI Vhope S*this st*gets V2sorted out soon.
36.SYou V’re P2welcome.
37.SWe Vappreciate your patience.
38.Please Vkeep me V2updated on the progress.
39.Absolutely.
40.SI ’ll stbe in touch with any updates.
41.VThank you for your assistance.
42.SYou st're P2welcome.
43.VHave a great day.
44.You too.
45.Goodbye.